Associate Director Digital Workplace Delivery, James Cook University

Laurent Fontaine is the Associate Director, Digital Workplace Delivery within the Digital Infrastructure & Modern Workplace portfolio. He is responsible for leading the strategy, delivery, and continuous improvement of modern workplace platforms that enable collaboration, productivity, and secure digital experiences at scale.

Laurent brings a pragmatic, delivery‑focused approach to digital transformation, bridging organisational strategy with day‑to‑day operational outcomes. He works closely with senior leaders, architects, and delivery teams to modernise collaboration services, strengthen platform reliability, and ensure technology investments deliver clear value to staff and students.

Known for his calm leadership style and strong stakeholder engagement, Laurent focuses on building sustainable services, improving user experience, and embedding modern ways of working. His work centres on creating resilient, secure, and intuitive digital workplaces that support organisational priorities today while remaining adaptable to future change.