Associate Director, Client Technology, Queensland University of Technology

Nathan Clark is the Associate Director, Client Technology at Queensland University of Technology (QUT), where he leads the delivery and continual improvement of end‑user technology services across the university.

With over 15 years’ experience in higher education IT, Nathan specialises in service management, client technology, and large‑scale operational uplift. He has led major enterprise-wide initiatives across device management, software governance, support services, collaboration platforms, and IT service management transformation.

Nathan is focused on improving the way technology services are delivered—bringing together people, process, and platforms to create more efficient, user‑centred outcomes. He has a particular interest in modern ITSM practices, enterprise service management, and the practical application of emerging technologies such as AI within a university context.