Senior Project Officer, CQUniversity

Suzanne Shannon is a Senior Project Officer (Data and Cybersecurity) at CQUniversity, specialising in change management, communications, and stakeholder engagement for digital and cybersecurity initiatives. Drawing on an extensive background in customer experience and people management, Suzanne brings a strong people‑centred perspective to technology‑driven change.

Suzanne recognises that system changes are ultimately experienced by people, and is driven to understand the real‑world impacts of technical decisions. With all factors considered Suzanne partners closely with project managers, technical leads, and impacted teams to deliver change that is clear, well‑sequenced, and aligned with intended outcomes.

She is passionate about embedding business focus into technical transformations, enhancing organisational readiness, and supporting sustainable adoption while reducing the cumulative effects of change fatigue.